It's the things we do to make shopping better for you. Concierge Services is located on Level One. For more information, please call (312) 327-2300.
- Dinner reservations
- Gift suggestions
- Hotel referrals
- Itinerary planning
- Multilingual staff
- Package carry out
- Parking validations*
- Tourist information
- Transportation assistance
- Complimentary wheelchairs
- Guidebooks to sporting events, museums and activities (upon request; subject to availability)
*Discount Parking Validation
Available with a minimum $10 purchase at The Shops at North Bridge or Nordstrom. Validation terms are good at The Shops at North Bridge parking garages located at Ohio Grand Wabash and at 516 N. Rush. Parking ticket will be validated if you park three hours or less. Present your parking ticket to Concierge Services for more information.
Children's Amenities
Whether yours is just beginning, all grown-up or at any stage in-between, The Shops at North Bridge is a wonderful base for your family. We go out of our way to make our youngest guests feel welcome, and our resourceful Concierge is always close at hand – to make reservations for a family dinner, offer suggestions for tomorrow's outing and more.
- Family Restrooms & Lounge
- Nursing Room
- Children’s menus in our restaurants
- Complimentary baby wipes and use of baby equipment
Family-Oriented Activities
Our Concierge would be pleased to suggest and help you arrange suitable activities for your family's ages and interests. For our teen guests, our Concierge is ready to provide teen-savvy advice on what's hot in our city.
Complimentary On-Site Activities:
- The Lego Store – In store play area
- Lego Ultimate Lego Birthday Party - Your party includes party invitations, LEGO Building Activity for each child, LEGO Club Magazine, Official LEGO Builder’s License, your own LEGO Party Host, Special Birthday Brick for the Guest of Honor. Parties are approximately one and a half hours. Select a theme for your child’s Birthday Party. Choose from a variety of themes including Star Wars, BIONICLE and may others (one theme per party). Next, select a price for your party starting at only $10 per guest (minimum of four kids per party) for up to 10 kids; $15 per guest minimum for up to 15 kids; and $20 per guest minimum for up to 20 kids. There are no additional party fees. You only pay for the kids to go shopping. They can choose any item(s) in the store within the price range that you select.
- Sanrio's Hello Kitty – In store Hello Kitty character birthday celebrations (call store for upcoming birthday celebrations)
- Sanrio's Hello Kitty appearance (every other Saturday from 2-4pm)
- Nordstrom "Look at me in my first shoes!" - Parents that bring their little one in to buy their first pair of shoes can have their picture taken in their new shoes, have the photo framed and receive a Nordy doll to take home!
- Nordstrom Kidswear of Kids Shoes - Receive a complimentary Nordy balloon
- ESPN Zone
- Chicago Marriott Downtown Magnificent Mile - Game room and coloring books per request at the front desk
Children's menu available at:
- Tuscany Café
- Nordstrom Cafe
- The Restaurant at Conrad Hotel
- Conrad Hotel’s Room Service
- Chicago Marriott Downtown Magnificent Mile
